Question 1

How do I apply on iMTalent?

Accepted Answer

After registering an account, you can find job posts by clicking Job Bulletin on the left menu. 
 
Search language pairs in the search bar. (Note: If you do not get any results, try unticking boxes in the Advanced Search filters.) 
 
If you find a post that interests you, click View to read through the details of the position. In the Job Detail section at the bottom, choose from the drop-down list, then click Apply.

You will be redirected to My Applications. Complete the required surveys and tests by clicking Start on each Requirement.

Note: If you have a pending application, you won't be able to apply for new jobs on iMTalent. If you wish to apply to a new test, you must withdraw your pending application.

Question 2

What should I do if I cannot find a job post I want to apply for?

Accepted Answer

You may not find positions that are relevant to you. If you would like us to contact you when certain positions are open, please fill out this Application Form.

Question 3

What should I do if I do not receive a verification code during registration?

Accepted Answer

If you do not receive a verification code, please try the following and register again.
- Use Google Chrome to access the website.
- Update your browser and clear cookies.

Question 4

What should I do if my resume does not save in my account?

Accepted Answer

If you cannot save your resume in the Profile page, please try the following:
- Access the site with a computer desktop or laptop.
- Use Google Chrome to access the website.
- Update your browser and clear cookies.
- Make sure that you have a stable internet connection.
- Make sure the file size is less than 1MB.     
- Make sure the file is in .pdf, .doc, or .docx format.
- If .doc or .docx does not work, convert the file to .pdf.

Question 5

How do I update my resume?

Accepted Answer

To update your resume, log in, go to My Account, go to the Profile tab, and click Upload Resume and replace your existing resume.
 
To avoid issues when updating your resume, please try the following:
- Access the site with a computer desktop or laptop.
- Use Google Chrome to access the website.
- Update your browser and clear cookies.
- Make sure that you have a stable internet connection.
- Make sure the file size is less than 1 megabyte.     
- Make sure the file is in .pdf, .doc, or .docx format.
- If .doc or .docx does not work, convert the file into .pdf.

Question 6

How do I change my password?

Accepted Answer

To change your password, click Forgot Password in the Sign In page.

Question 7

How do I update my phone number?

Accepted Answer

Please contact Resource Management to change your phone number on iMTalent.

Question 8

Can I apply for multiple jobs at once?

Accepted Answer

You can apply for one job at a time. After an ongoing application is processed, you can apply for another position, provided that the recruitment is still open.
 
If you wish to discard your previous application and apply for a new one, you can withdraw the pending application by clicking Withdraw under the Action column in My Applications.

Question 9

After applying, is there a deadline for completing the test?"

Accepted Answer

There is no deadline, but we highly recommend that you take the test soon after you apply. Once the recruitment is closed, your application may not be processed or experience significant delays.

Question 10

What is the duration of the test?

Accepted Answer

Depending on the language pair, you will usually be given eight minutes to complete the multiple choice test and two hours to complete the video translation test. The timer starts once you click Start.

Question 11

Where can I find the test tutorial and guidelines?

Accepted Answer

When you click Start in My Applications, you will be directed to the Tutorial and Guideline page. Make sure you click the Instructions button for detailed translation guidelines and tutorial videos.

Question 12

Can I save and continue my test another time?

Accepted Answer

Yes, you can save and continue the test at a later time. Be mindful of the time limit however, the test will be submitted immediately if you run out of time.

Question 13

If I accidentally left the test page, what should I do?"

Accepted Answer

If you leave the test page or get disconnected from the internet, the test will be automatically forfeited. Please contact Resource Management for assistance.

Question 14

What should I do if I receive the message “Test Taken”?

Accepted Answer

The “Test Taken” message shows up due to an error caused when the internet is disconnected while taking the test. Please contact Resource Management for assistance.

Question 15

What should I do if the video or the translation tool is not showing in the test?

Accepted Answer

Please contact Resource Management to report the error, adding details and screenshots if applicable.

Question 16

How do I withdraw my application?

Accepted Answer

You can withdraw your application by clicking Withdraw under the Action column in My Applications.

Question 17

What should I do If I accidentally click Withdraw instead of Submit?

Accepted Answer

If you accidentally withdraw your test, please contact Resource Management.

Question 18

When will I receive the evaluation result?

Accepted Answer

It takes about two weeks to evaluate a test. However, this may take longer due to application traffic.
 
Note: Only submitted applications are evaluated, so check whether your application has been submitted. To submit an application, click Submit under the Action column in My Applications.

Question 19

How do I retake a test?

Accepted Answer

To retake a test, you must reapply to the same position. To reapply for a position, you must wait 6 months after failing the test, the position must still be open, and the status of your application must be “Closed”. If the status of your application has not been updated to “Closed”, please contact Resource Management.

Question 20

Will I receive feedback for my test?

Accepted Answer

Unfortunately, we do not provide feedback for tests.

Question 21

How do I delete my account?

Accepted Answer

Please contact Resource Management to delete your account.

Question 22

Where can I apply for a full-time position?

Accepted Answer

To apply for a permanent position, please contact inquiry.HR@iyunomg.com.

Question 23

Where can I apply as a vendor?

Accepted Answer

To apply as a vendor, please contact vendor.management@iyuno.com.

Question 24

How do I contact Resource Management?

Accepted Answer

The quickest way to answer your questions is through the FAQs. However, if our FAQs do not answer your questions or if our FAQs instruct you to contact us, please send an email with details about the issue you are experiencing to resource@iyuno.com. Please include screenshots if possible.

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